PUBLIC TRANSPORT SYSTEM

The city of Florence has recently implemented a version of buses that have coaches equipped by a special ramp to make boarding with a wheelchair more swift and easy. These particular busses run on the main city lines. To find more information please check with the municipal transport company ATAF at the phone number +39-0555650433. Unfortunately, special adapted taxis for travellers on a wheelchair are not available in Florence.

In Florence there are three stations: Station of Rifredi, Station of Campo Marte and Central Station of Santa Maria Novella. The Italian railways net is well equipped to help people with disability. More than 150 Italian railway stations have a reception service for disabled travellers and about 900 Eurostar trains have coach for disables; note: this service must be booked at least 24 hours in advance. The Florence station of Santa Maria Novella is not equipped for the disabled.

- Florence Airport Amerigo Vespucci: the airport staff takes great care to help those who may need assistance. These travellers are assisted during embarkation, accompanied on-board and awaited at arrival. Facilities for disabled passengers are available, such as wheel chairs, free medical and paramedical assistance, toilettes, telephone booths and parking spaces in addition to an embarking/disembarking elevator vehicle. An assistance request facility is located outside of the departure terminal.
For more information:
Tel: +39-0553061300
E-mail: infoaeroporto@aeroporto.firenze.it

To book a private transfer from / to the airport.

- Pisa Airport Galileo Galilei: the Galileo Galilei airport staff takes great care to help those who may need assistance at the moment of the board thanks to special equipment. Wheelchair users can be boarded by means of special ramp equipment - movable lounge - with an elevating platform. The airport is equipped with special facilities for the disabled: reserved parking spaces, toilettes, telephone for the hearing impaired, ramps and lifts providing access to the services located on the first floor of the air terminal.
For more information:
Tel: +39-050849111
E-mail: sat@pisa-airport.com

To book a private transfer from / to the airport.

HOTELS

There are many different accessible hotels in Florence. In general, all handicapped accessible hotels in Florence can be booked, also on line, in advance and with an instant confirmation with no extra charge and no deposit required. You can search and book an accessible hotel for disabled directly with us!

Just set arrival and departure dates when you would like to be in Florence and you will have all the available hotels equipped for disabled.

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Accommodation Type

All Hotel Apartment Guest accommodation / B&B Residence Resort

MUSEUMS

Information provided by:
Florence Tourist Office, Via Cavour 1/R, Florence
Tel: +39-055290832
Fax +39-0552760383

Palatina Gallery and Pitti Palace - Piazza Pitti:
Tel:+39-0552388614
Working Hours: Tue-Sun 08,30-21,00 (Winter 08,30-18,50)
Closed: Monday
- Building with street level access, ticket office at the entrance level, 9 rooms flat level access, 1 room ramp, 1 room lift (opening 75 cm) 3 rooms stair lift.

To book Palatina Gallery and Pitti Palace entrance

Old Palace - Piazza della Signoria:
Tel: +39-0552768465
Working Hours: Mon-Sat 09,00-19,00 * Thu 09,00-14,00 * Sun 08,00-13,00
- Building with street level access (entrance Porta della Dogana), ticket office ramp, many of the rooms are accessible by lift (opening 75 cm and over) or by stair lift. The museum have an accessible and equipped bath room.

Uffizi Gallery - Piazzale degli Uffizi, 6:
Working Hours: Tue-Sat 08,30-21,00 * Sun 08,30-20,00 (Winter 08,30-18,50 * Holiday 08,30-13,50)
Closed: Monday
- Entrance by ramp from the building left side, ramp to the ticket office, lift with 75 cm opening, 40 accessible rooms. Accessible toilet at the entrance floor level.

To book Uffizi entrance

Museum of Santa Maria Novella - Piazza S. Maria Novella, 18:
Tel: +39-055282187
Working Hours: Mon-Sat 09,00-14,00 * Sun 08,00-13,00
Closed: Friday
- Entrance by ramp, ticket office with ramp, rooms at the flat level access. Accessible equipped toilet accessible by ramp.

Baptistery of S. Giovanni - Piazza San Giovanni:
Tel: +39-0552302885
Working Hours: 12,00-18,30 (Holidays 08,30-13,00)
- Entrance one step, ticket office at the entrance level and accessible, rooms flat level access. Personnel available for assistance.

Dome of Santa Maria in Fiore - Piazza Duomo:
Tel: +39-055294514
Working Hours: 10,00-17,00 * First Saturday of each Month 10,00-15,30 (Holiday 13,00-17,00)
- Entrance by ramp from the Porta dei Canonici, inside flat level access.

Opera Museum of Santa Croce - Piazza S. Croce, 16:
Tel: +39-055244619
Working Hours: Mon-Sun 10,00-12,30 and 14,30-18,30 (Winter 10,00-12,30 and 15,00-17,00)
Closed: Wednesday
- The church is not accessible but the church's museum is accessible. Entrance at the street level access, ticket at the same level, one room at the entrance level accessible, five rooms accessible by ramp, 2 other rooms have 2-5 steps. No accessible toilet.

National museum of Bargello - Via del Proconsolo, 4:
Tel: +39-055294883
Working Hours: Mon-Sun 08,30-13.50
Closed: Second and forth Monday, first, third and fifth Sunday each month.
- Entrance with ramp, ticket office with ramp, eleven rooms at the entrance level other 12 room have more than 5 steps. Accessible equipped toilet (one step to enter).

To book National museum of Bargello entrance

Archaeological Museum - Via della Colonna, 38:
Tel: +39-05523575
- Entrance at the street level, temporarily access from the garden by ramp, three rooms at the entrance level, 13 rooms are accessible by lift (opening 75 cm), two other rooms by stair lift. No accessible toilet available at the moment.

To book Archaeological Museum entrance

Academy Gallery - Via Ricasoli, 60:
Tel: +39-0552388609
Working Hours: Tue-Sat 08,30-21,00 * Sun 08,30-20,00 (Winter 08,30-18,50 * Holiday 08,30-13,50)
Closed: Monday
- At the entrance 1 step, possible access without step from the exit door. Ticket office flat level access, 9 rooms at the entrance level, one room accessible by ramp, one room accessible by lift (opening 75 cm), 3 rooms accessible by stair lift. Accessible equipped toilet available at the entrance level.

To book Academy Gallery entrance

Synagogues and Museums - Via Farini, 4:
Tel: +39-0552346654
Working Hours: Sun-Thu 10,00-13,00 and 14,00-17,00 * Fri 10,00-13,00
Closed: Saturday
- At the entrance 1 step, ticket office 1 step, one room accessible by ramp, one room accessible by lift (opening over 75 cm), garden one step. Accessible toilet at the entrance level.

Garden of Boboli - Piazza Pitti:
Tel: +39-0552651816
Working Hours: May-Oct 09,00-20,00 * Apr 09,00-18,30 * Mar 09,00-17,30 * Nov-Feb 09,00-16,30
Closed: the first and the last Monday of each month.
- The entrance is difficult (more than 5 steps) and inside the itinerary can be difficult due to steep gradient and uneven ground.
There is an accessible toilet.

To book Garden of Boboli entrance

"VIVERE FIRENZE"

Vivere Firenze is a site that offers touristic route with additional information for disabled persons. It suggests four tourist routes:

- from Piazza della Repubblica to Piazza della Signoria
- from Piazza della Repubblica to Via del Giglio
- from Piazza della Repubblica to Piazza San Giovanni
- from Piazza della Repubblica to Piazza San Firenze

1. In this route you can admire wonders of Florence crossing Via dei Calzaiuoli and Via Calimala and at the and of these streets you will reach Piazza della Signoria with its beautiful “loggiato”. Choosing alternative streets you will encounter Piazzale degli Uffizi, reach the Ponte Vecchio, the Pitti Palace, enter in Via Tornabuoni and cross Via Porta Rossa until Piazza della Repubblica.

2. The second route starts from Piazza della Repubblica to Via del Giglio arriving until Santa Maria Novella. When you are in Via del Giglio you can admire the famous Chapels of the Medici Family but also go toward the Central Market; finally, from Canto dé Nelli you will return to Piazza della Repubblica.

3. Beginning from Piazza della Repubblica to Piazza San Giovanni, this route permits you to reach Piazza San Marco, Piazza Santissima Annunziata but also Piazza del Duomo, one of the most beautiful square of Italy and Europe. From this point you can go on until the Cathedral of Santa Maria del Fiore or return to Piazza della Repubblica.

4. The last route offers you the possibility to see one of the most beautiful square of the city, Piazza Santa Croce, from which you will reach Piazza della Signoria and then Piazza della Repubblica.

If you visit the site you will find all the useful information that you need, like: maps; routes descriptions; times and distances of routes; historical, cultural and artistic information; additional details about the usability and orientation.